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Cernucci Return Portal

Cernucci Help

Find the answer to all your Cernucci questions and reach our customer care team through our contact form. 

Cernucci Customer Care Centre

If you have had an order confirmation, but have not yet received a tracking link, don't worry, it can take a day or two for the tracking link to update.

If you have not received a tracking link after more than 2 day - drop us a line and we'll see what's happening with your order.

Can I change or cancel my order?

How do I return an Item?

What does the Cernucci Guarantee cover

Can I exchange my item?