Cernucci Help logo
Cernucci Help logo

All articles

I've received the wrong itemUpdated a year ago

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:

1. Your order number
2. The name of the item you did not receive
3. The name of the item you received
4. A clear photograph of the item you have received, including our engraving

Once we’ve received the above info, our Customer Success team will get this sorted for you ASAP!

Was this article helpful?