Queries about your Orders
We are unable to cancel an order after it’s been placed, as they are sent to our warehouse for processing within minutes of being placed. If you placed the order by mistake or don’t want the items you can go through the returns process to send your o
Because orders are sent for processing within minutes of being placed, we are unable to make any changes once you’ve hit the ‘order now' button, this includes the following:1. Item, colour or size2. Delivery/billing address3. Adding or removing items
Unfortunately, discount codes cannot be applied retrospectively after an order has been placed.
In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:1. Your order number2. The name of the item you did not receive
In the unlikely event you are missing an item from your order, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:. Our Customer Support team will then conduct an interna