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What is Ship Protect?Updated a month ago

Ship Protect is an insurance service that safeguards customers' orders against loss, theft, or damage during transit. To use it, simply opt-in at cart or checkout. If any issues occur with your shipment you can file a claim to receive a replacement or refund. 

Please note there is a time limit on processing a claim with Ship Protect. This varies based on destination. 

  • USA - 28 days from date of order
  • UK - 14 days from date of order


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